The HUK Coburg Insurance Group has abandoned paper-based HR records in favor of a fully electronic archive. Their system is based on SAPERION ECM Suite for centralized archiving and document management. An authorization system controls which employees may view or modify specific records. The solution is secure against revisions and eliminates sources of errors with automated, standardized procedures.
Berlin – The insurance group has been using the latest version of SAPERION AG’s archive and document-management system since the fall of 2013. The HR department benefits particularly from having rapid access to all records for its more than 9000 employees as well as numerous features designed to accelerate daily routines. The practice of physically moving records from one place to another has been abandoned. Digital HR records have also made processes like wage increases, employee evaluations, and qualification measures more efficient. Procedures can now be standardized and automated using the system. In addition, deadlines can be met automatically or displayed for handling. Authorization structures even make it possible to automatically provide documents to individual people or departments.
According to Michael Eck, manager of the digital archive project: „We have had thoroughly positive experiences with the SAPERION ECM Suite. Our employees value the system for its straightforward operation and the transparency it creates. Administrative expenses have also been reduced significantly.“
More efficient workflows in the HR department save time, which the company uses to provide greater support for its employees. Parallel processing capabilities ensure that every record is always complete and up-to-date. For example, anyone with the proper authorization can view his or her own record, even from one of the company’s many branch offices. It is no longer necessary to request the record from headquarters in Coburg. Finding the right records is also much easier because the system displays the current processing status, the name of the person who made the changes, and all previous changes. Linkages to other solutions were critical for successful launching of the electronic HR records. SAPERION ECM Suite in Coburg, Germany exchanges data with systems for calculating wages as well as the Active Directory, so any changes are automatically updated in SAPERION.
About SAPERION from Perceptive Software: SAPERION AG has more than 30 years of specialized experience in the fields of document management and compliance. It provides mid-sized and global firms with a high-performance and secure software platform for Enterprise Content Management. As a long-term partner of major global players, SAPERION AG exhibits a straightforward approach to business, tremendous flexibility, and impressive reaction speed. SAPERION“s mission is to bring organizations, people, and processes together so they can react faster and reach better decisions in the dynamic markets of today. Approximately 2000 companies around the world and in virtually every industry use SAPERION to improve the quality of their products, increase customer satisfaction, reduce costs, and gain critical competitive advantages. SAPERION products target three core issues present at many corporations: process optimization, legal compliance and security, and integration of information. More information available at www.saperion.com
About HUK-COBURG: The HUK-COBURG Insurance Group is a large German insurance company with more than 10-million customers. It offers a comprehensive range of insurance products for private households. Parent company HUK-COBURG has followed the principle of reciprocity in the insurance business since 1933. HUK-COBURG is divided into five loss and accident insurers, one of which operates solely online, two life insurers, two health insurers, and one service company.
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